• Our Hosted PBX phone system has been engineered to provide the perfect combination of functionality, reliability & quality at the most affordable price available.
    Moving your phone system into the cloud enables you to simplify your communications and eliminate phone system maintenance worries.

    Our Melbourne based support team provides our business clients with friendly, first class service if you ever need a hand with your phone system.
    We also employ technicians across Australia should you need on-the-ground assistance.

    Business Phone Lines

    Standard

    Desktop or Cordless Handset Included

    • Advanced calling features
    • $0 upfront cost
    • Line rental included
    • Local & national calls included
    • Calls to Mobile: 25c/min
    • Calls to 13/1300: 45c

    $29.90 per month

    ($717.60 over 24 months)

    Order Enquire Critical Information Summary

    Make a lot of calls to mobile?

    Add unlimited calls to mobile

    Just $20.00 per month

    ($480.00 over 24 months)

    Hosted PBX Receptionist

    Reception

    Upgraded Desktop Handset & Sidecart

    • Perfect for receptionists
    • $0 upfront cost
    • Line rental included
    • Local & national calls included
    • Calls to Mobile: 25c/min
    • Calls to 13/1300: 45c

    $49.90 per month

    ($1,197.60 over 24 months)

    Order Enquire Critical Information Summary

    Make a lot of calls to mobile?

    Add unlimited calls to mobile

    Just $20.00 per month

    ($480.00 over 24 months)

    Hostewd PBX - Executive

    Executive

    Executive Desktop Handset

    • Colour screen handset
    • $0 upfront cost
    • Line rental included
    • Local & national calls included
    • Calls to Mobile: 25c/min
    • Calls to 13/1300: 45c

    $49.90 per month

    ($1,197.60 over 24 months)

    Order Enquire Critical Information Summary

    Make a lot of calls to mobile?

    Add unlimited calls to mobile

    Just $20.00 per month

    ($480.00 over 24 months)

    Hosted PBX for Business

    Hosted PBX systems are ideal for businesses both large and small. They offer similar features and functionality of high end PBX phone system at a much lower cost. They are also completely scalable without additional expensive upgrade expenditure. You can start with 1 hosted PBX phone, and finish with 100 phones. You can also use the Hosted PBX phones at multi-site locations, and benefit from free calls between sites.

    Optional Features

    • Call Forward

      You can forward calls in a number of different ways. This includes call forward busy, call forward no answer, call forward immediate, call forward selected callers, call forward set the time. Note that additional charges apply for the forwarded calls.

    • 3-Way Calling

      Conference in an additional caller to an existing call. This is great for small teleconferences and discussions with multiple people.

    • Call Control

      Control what calls can be made from your business telephone line. You may wish to disable the ability to make certain calls, ie. International. you can then allow access to these calls via a PIN code.

    Optional Features

    • MessageBank

      Allow customers to leave you a message when you are busy or away from the phone.

    • Calling Number display

      Find out who is calling you before you pick up. This is great for a range of business who want to offer a professional phone service.

    • Line Hunt

      When you have multiple phone lines, allow calls to roll to your second, third or forth line when your other lines are busy.

    • Abbreviated Dialling

      Speed up your business processes by programming speed dial numbers. This allows you to set commonly called numbers and abreviate the dialling to just a few keys.

    • Multiple Number

      Get a second business telephone number without a full additional line rental. A secondary ring tone will allow you to distinguish between your first number and your Multiple Number. This is great if you run two separate businesses from the same location. You can then answer the phone in the correct way for the necessary business.

    • VIRTUAL RECEPTIONIST

      Direct calls to the right area or user with an ‘automated attendant’ (eg- Press 1 for sales, 2 for accounts)

    • CONFERENCE ROOMS

      Host conference calls and join multiple internal & external callers into the same call.

    • FAX TO EMAIL

      Receive faxes on your system which are converted to PDF files and sent to your email.

    • NUMBER PORTING

      Transfer your existing phone number over to use on your hosted PBX system anywhere in the world.

    • NIGHT MODE

      Manually or automatically (timed) divert calls to a different number or message when outside of hours.

    • RING GROUP

      Specify a number of users on your cloud phone system to ring at the same time.

    • VOICEMAIL TO EMAIL

      Never miss important calls by receiving voicemails directly to your email wherever you are.

    • CALLER ID

      Displays the number and name of person (if saved in phone book) of who’s calling.

    • EMERGENCY FAILOVER

      Automatically divert all phone calls to another number in the event of an internet outage.

    • Want more?

      If you are looking for more from your business phones check out our NBN Business Phones Bundles. These plans offer an array of NBN ready business phone system options are are perfect for business.

     

    frequently asked questions

     

    HOW DOES HOSTED PBX WORK?

    Hosted PBX uses IP telephony technology to provide phone system functionality and to deliver phone calls across data networks rather than using traditional copper phone lines. Unlike a traditional PABX phone system, when dialling a number using Hosted PBX, your call is securely routed to your phone system via the internet, before being delivered to the person you’re calling on the other end. This happens instantaneously and without any difference in quality to a standard landline call.

    The use of IP telephony gives Hosted PBX phone systems extreme flexibility. This allows any office, satellite branch or teleworker to connect into the system from anywhere in the world. What’s even better, as calls bypass the expensive copper network, call pricing is much more competitive.

    The majority of business phone systems will not work on the NBN & many businesses are upgrading to a Hosted PBX system. This is due to the functional benefits and low capital cost required to upgrade. The increased bandwidth provided by the NBN provides an excellent backbone to operate a hosted PBX phone system.

     

    DOES HOSTED PBX WORK ON THE NBN?

    The National Broadband Network is a government led initiative to improve internet speeds across Australia. Whilst this is common knowledge to most Australians, many are unaware that this isn’t an optional upgrade to get faster internet; it is actually a compulsory migration that is completely replacing the copper PSTN phone line network. This migration to the NBN isn’t an automatic switch over and will have a direct impact on all communication devices used by businesses.

    The majority of business phone systems will not work on the NBN & many businesses are upgrading to a Hosted PBX system. This is due to the functional benefits and low capital cost required to upgrade. The increased bandwidth provided by the NBN provides an excellent backbone to operate a hosted PBX phone system.

     

    WHERE DOES VOIP FIT IN?

    VoIP stands for Voice over Internet Protocol, and is another term for IP telephony. Previously it has had a bad reputation as it was mainly targeted at domestic users, and subsequently was run across unreliable, poorly designed networks. This is worlds apart from today’s Hosted PBX services, which are underpinned by business grade VoIP to provide the high quality and reliability demanded by today's businesses.

    In fact, the majority of government and enterprise organisations now use VoIP as opposed to copper lines for their communication, due to the higher call quality and cost reduction benefits.

    same thing include Hosted Voice, Cloud PBX, Cloud Phone System or Virtual Phone System.

     

    HOSTED PBX VS VIRTUAL PBX

    Terminology within the IT&T industry can be a minefield. If you’ve been doing your homework about hosted PBX it’s likely you’ll have come across a lot of terminology which may have added to the confusion, making it hard to compare apples with apples.

    Put simply, hosted PBX and virtual PBX are exactly the same thing. Other terminology that some people and companies use that all refer to the same thing include Hosted Voice, Cloud PBX, Cloud Phone System or Virtual Phone System.

     

    WHY CHOOSE CLOUD TELECOM?

    More Telecom is a Melbourne-based phone company that was formed to fill a huge void in the industry by providing a personal service to all of our clients. Our commitment to providing the highest level of support is reflected by our award-winning, guaranteed 10 second call answering times during our extended business hours.

    Our passionate team of experts have hands-on experience deploying thousands of hosted PBX phone systems across Australia. We love tackling challenges head on and look forward to helping implement the right solution for you.


     
     

    Call 1800 733 368 or

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    Choose Landline Only Plan
    Standard Plan (Cordless) - $29.90/mth ongoing (24 month contract)
    Standard Plan (Desktop) - $29.90/mth ongoing (24 month contract)
    Reception Plan - $49.90/mth ongoing (24 month contract)
    Executive Plan - $49.90/mth ongoing (24 month contract)
    Calls to Mobile Options
    Add Unlimited Calls to Mobile - $20/mth ongoing
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