What does the copper cut-off date mean to me?

22 Apr 2016

It is important for businesses to know what the copper cut-off date or copper disconnection date means to their business. For businesses across most of the country the NBN rollout is going to change the way that they use telephones and Internet for ever.

The NBN is Australia’s new broadband network and it is currently being built across the country by the government organisation, nbnTM. Its goal is to dramatically improve Internet access for every Australian.

Part of the rollout of the NBN involves the transition from traditional copper telephone line services to new forms of delivery of phone and Internet. Internet connectivity will be achieved using a variety of different delivery methods, the largest of which will be via fibre. Fibre then takes two forms, either FTTP (fibre to the premises) or FTTN (fibre to the node). Fibre to the premises is where fibre is delivered directly to the premises. Fibre to the node is where fibre is delivered to a node in the street and then copper is used for the last mile into the premises.

For businesses that receive NBN via either of the fibre delivery methods they will be affected by the copper cut-off or copper disconnection date. This is when traditional telephone and Internet services will cease to work. It is important to ensure that a business has connected to an NBN service prior to this date to ensure they are not left without phones or Internet.

The copper cut-off date usually occurs 18 months after NBN becomes ready for service in an area. Ready for service is the time that a business owner can order a Business NBN service.

In the case of FTTP, a business will receive a complete separate Internet service from their existing telephone line. This allows the opportunity to get your new NBN service up and running prior to disconnecting the old ADSL service. In the case of FTTN this is a little different. After ordering FTTN an appointment date will be set when NBN will become active. On the same day the ADSL that uses the particular copper cable that NBN is ordered on will disconnect. Very soon after FTTN NBN will become active and a business can connect using a VDSL modem.

It is important to ensure that you have your VDSL modem prior to the NBN appointment date to avoid any unnecessary downtime when the changeover happens. In the case of a business that has multiple telephone lines it could be recommended to activate NBN on a line other than your ADSL line. This however can lead to complications with any on-site telephone system. It is best to speak to a member of the More Telecom NBN team to discuss your specific business requirements. They are specialists at NBN migrations and can offer some great advice.


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