Help

What are the Options for Professional Voice Recordings?

Welcome Messages

These will automatically answer when someone calls you, either right up front, or after a certain number of seconds. Lots of businesses use these for information – such as “Please have a pen and paper handy”, or “If you’re calling about an emergency, please hang up now and re-dial triple zero.” They can be effective as a marketing tools and to improve efficiencies in your business. It prepares the caller for who they are about to speak to.

Interactive Voice Responses (IVR)

IVR's direct callers to you more accurately – “For sales, press one. For service, press two”, and so on. And on our NBN ready phone systems you can get a report of how many people are pressing which option – very handy for tracking where your enquiries are going.

On-hold Messages

These tell your inbound calling clients about your company while they are being put through or are on hold. They can direct them to your website for more detailed information or provide details of your special offers. You can swap these messages regularly, so that messages and always fresh and up to date.

After-hours Messages

These can provide options to leave a message, or refer the caller to an after hours service. Alternatively it could direct callers to your website where they’ll usually find what they’re calling about anyway – for example, after hours reporting and emergency information about property management services.


 

 

 

 

Download your FREE Guide to the NBN

Download your FREE Guide to the NBN

Customer Service

Call

1800 733 368

We answer all calls in 10 secs

(8.30am – 7pm, Mon - Fri AET)
Overseas: +61 3 8393 1740

Call Now
LiveChat

Live

Chat

Got a quick question?

Get an answer from our friendly team
(8.30am – 7pm, Mon - Fri AET)

Send a Message

Send a

Message

We'll call you back

Definitely within 24hrs, but usually much quicker

Enquire Now

Send a message

and we'll get back to you



More Telecom is rated 4.5out of 5 by 43 customers.

NBN Coverage Map

Order Summary