Business Grade NBN plan features explained

4G SIM Backup Included

We provide a 4G backup facility with your NBN service. This means in the unlikely event of an NBN outage in your area, your phones and internet will continue to work over the 4G mobile network. Maximum speeds during 4G backup times are 12/12Mbps. Please note that your More Telecom static IP will not be available during backup times.

"Instant On" using 4G Backup

Our "Instant On" facility allows you to be up and running quickly and efficiently without the need to wait for NBN to connect your property. With the use of our 4G Backup Service you can start using the internet straight away. As soon as NBN is ready at your property, simply connect NBN to the same modem and make use of our unlimited business NBN plan. Please note that maximum speeds of 12/12Mbps apply to our "Instant On" facility and a maximum of 200Gb can be consumed in a calendar month.

Static IP address included

It is important for many businesses that the IP address of their Internet connection is fixed and does not change. All our NBN business plans come with a static IP address included. The IP address is like the street address of your Internet connection, and if you have any remote computers that need to access your Internet connection then a static IP address is required. This would include business mail servers, on-site CRM systems and servers, as well as CCTV and VPN services.

Unlimited Data

All of our business grade NBN plans have unlimited data. That means you can use the service as much as you want day and night with no chance of being slowed or incurring excess charges.

7-day technical support

We have a dedicated team of NBN technical support staff who are available every day of the week and during extended business hours Monday to Friday. They are available should you have any difficulties with your service. We offer 7 day fault reporting to the carriers to ensure that if there is a problem with the NBN network, that it is resolved as quickly as possible. The team can also assist with router configuration and wireless troubleshooting.

What is the NBN?

The NBN is Australia’s new broadband network and it will provide high speed Internet to every Australian. nbnTM is the company responsible for construction of the new network and they plan to complete construction by 2020. As the new network rolls out across Australia, traditional telephone and Internet services will be decommissioned. This means that everyone wanting to continue to have a fixed line phone or Internet service must get connected to the NBN.

Benefits of NBN for business

Faster internet speeds - NBN allows for far greater Internet speeds to be delivered to your business. With traditional ADSL you are limited by the distance a business is from the telephone exchange. Through the use of mixed technologies nbnTM reduces this limitation.

Great for cloud services - If your business makes use of any cloud services, then the faster speeds available on NBN allow for dramatic performance improvements to be experienced when using a cloud based service.

Great for business grade VOIP – the increased bandwidth and speed available on an NBN connection means that a business can happily run VOIP telephone services over the Internet connection. In order to use VOIP effectively a good quality Internet connection is required. With NBN you get just that! This means that traditional line rental is a thing of the past and massive savings can be provided compared to old fashioned landline phone services.

Great for CCTV and video conferencing – the additional bandwidth means that you can run more services over your business Internet connection without exhausting the speed that you may have. CCTV and other video services can be broadcast using your Internet connection.

Server Hosting – With the increased uploads speeds that are available on a business grade NBN service this allows a business to host on site servers and mail servers. When remote users connect to this they utilise the higher upload speeds that are available on the NBN connection. This allows for dramatically improved performance compared to a traditional ADSL service.

How is the NBN delivered?

nbnTM use a number of methods to deliver the NBN service to your business. These include:

FTTP (fibre to the premises) – this is where fibre optic cable is connected to your business and used to deliver high speed broadband.

FTTN (fibre to the node) – this will eventually be the most common method of delivery and is where fibre optic cable is connected to your street. The final connection to your business will then be delivered using the existing copper cabling that runs to your business premises.

FTTB (fibre to the basement) – this is where fibre optic is connected to the basement of your building and the existing copper cabling in the building is used to connect you to the basement.

Fixed Wireless – this is where you connect to the NBN using a receiver on the side of your business premises. This connects to a tower using a wireless signal. This is generally used in smaller towns and villages.

HFC - this is where NBN utilise the existing cable networks that are in place around the country. A technician will generally attend to complete the connection.

Satellite – in more remote areas of Australia a satellite will be used to connect you to the NBN.

How do I get connected?

To get connected you must check whether NBN has been built and is ready in your local area. You can do this easily using our NBN coverage checking tool. After you have done this please send us an enquiry using the button below.